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LAIS in British Vogue

We're incredibly honored to share that our label was recently featured in British Vogue. It's a truly humbling moment to see our work recognized in such a respected publication.

This milestone is a testament to the hard work and dedication of everyone who has helped us along the way. To my community, customers and all collaborators, thank you for your invaluable contributions and unwavering support. We're immensely grateful for what we've achieved together and look forward to what's next.

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FAQs

Can I change or cancel my order? What's the deadline?

We understand that plans can change! You can change or cancel your order, but we ask that you contact us as soon as possible. To ensure we can accommodate your request, please reach out to customerservice@lais.co.nz

I haven't received my order confirmation email.

You should receive an order confirmation email immediately after placing your order. If you haven't received yours, please check your spam folder first. If it's not there, there might have been a typo in your email address during checkout. To resolve this, please contact our customer service team at customerservice@lais.co.nz. They can assist you with locating your order and updating your information if necessary.

How long does it take to make my order?

We operate with a slow fashion philosophy, producing garments in limited quantities. This ensures quality and reduces waste. While most orders are prepared for shipment within 5 business days, there's a possibility yours may be ready sooner.
If you require your item by a specific date, please feel free to contact us. We'll do our best to accommodate your request.